DELIVERY INFORMATION

Standard Delivery, Specific Time Delivery, Self Collection

Self-Collection:

Free-of-Charge
Make your order online and collect your item during your selected date and time slot.

Self-Collection Location: 8 New Industrial Road, LHK 3 Building, #06-01, Singapore 536200
Please drop us a message or call 15 minutes before your arrival.

Self-Collection Time Slots:

  • 10th- 10am-1pm, 1-6pm.
  • 11th- 10am-1pm, 1-6pm
  • 12th-13th Feb: 10am-1pm, and 1-6pm.
  • 14th Feb Valentine’s Day: 8.30am-12pm, 12-4pm and 4-8.30pm
  • 15th Feb: 1-6pm
  • 16th Feb: 10am-1pm, 1-6pm.

Delivery Time Slots:

S$12 per trip for deliveries on 10th-13th and 15th-16th Feb
S$15 per trip on Valentine’s Day (14th Feb)

  • 10th Feb: 10am to 2pm, 1:30pm to 5pm, 5pm to 10pm
  • 11th Feb: 10am to 2pm, 1:30pm to 5pm, 5pm to 10pm
  • 12th Feb: 10am to 2pm, 1:30pm to 5pm and 5pm to 10pm
  • 13th Feb: 10am to 2pm, 1:30pm to 5pm and 5pm to 10pm
  • 14th Feb Valentine’s Day: 9am to 5pm and 5pm to 10pm
  • 15th Feb: 1:30pm to 5pm and 5pm to 10pm
  • 16th Feb: 10am to 2pm, 1:30pm to 5pm and 5pm to 10pm

Specific Time Delivery:

  • S$25 per trip for deliveries on 10th-12th Feb
  • S$40 per trip for deliveries on 13th Feb
  • S$30 per trip for deliveries on 15th-16th Feb
  • There will not be specific time deliveries 14th Feb.

Please allow a 30 minute buffer period in the event of unforeseen circumstances.

Extended Zone Delivery:

  • Deliveries to Marina Bay Sands, Sentosa and Tuas, Army camps, Changi Airport and Jurong Island before and after Valentine’s Day are chargeable at S$30 (10,11,12,13,15,16 Feb)
  • No deliveries will be made on Valentine’s Day to Army Camps or Changi Airport, Tuas, Jurong Island and Sentosa

Delivery Restrictions and Notes

Accurate Information

Customers are required to provide accurate details such as the delivery address and contact number of recipient to ensure that there will be no barrier to fulfilment.

Specify a Safe Place

Specify a safe place to place the flowers in the event that the recipient is not home at the time of delivery.

Delivery Cut Off

We do same day deliveries, except on Valentine’s Day. Cut off for same day delivery is 1 minute before the next time slot. E.g., if it is currently 9:59 am, you can still order for your item to be delivered later from 10:00 am to 2:00 pm, or 2:00 pm to 5:00 pm time slot.

Location Restrictions

For special deliveries to Tuas, Sentosa and Marina Bay Sands before and after Valentine’s Day, delivery is S$25.

For special deliveries to Army Camps and Changi Airport before and after Valentine’s Day, delivery is S$35.

On Valentine’s Day, we do not do deliveries Army Camps, Tuas, Jurong island, Sentosa or Changi Airport.

Redeliveries

  • There would be no redeliveries made on Valentine’s Day. Failed deliveries on Valentine’s Day can only be redelivered on the next day.
  • Redelivery of Valentine’s Day’s orders is chargeable at S$25.

Important Note

  • Customers are required to provide accurate details such as the delivery address and contact number of recipient to ensure that there will be no barrier to fulfilment.
  • Our drivers will wait at the location for up to 5 minutes. In the event where the recipient is not at the delivery location, our drivers will try our best to contact the recipient to advise for further instruction.
  • Where the recipient is still not at the delivery location or uncontactable after 5 minutes, our drivers will bring the bouquet back to the shop for safe-keeping and further instructions.
  • On Valentine’s Day (14th Feb), where the recipient is not at the delivery location or uncontactable when our drivers arrive at the delivery location, we will inform you to self-collect from our shop.
  • You are encouraged to key in a safe place eg Riser/Door under the field ‘Nominate Safe Place to Put Flowers’ on checkout to ensure that delivery is successful. It will still be a surprise when she comes home and sees the flowers!